Swindon’s Trading Standards section is committed to protecting consumers from rogue traders and unfair trade practices. We provide free consumer advice to residents of Swindon Borough. The Contact Us section gives details on how to contact our Consumer Advice Service.  

This Consumer Information section contains lots useful tips and advice on consumer rights, resolving disputes with traders and avoiding scams.

Our Help Yourself section includes standard letters that you can adapt to meet your needs.

You can check out up to date information on Recent Scams to look out for.

Our Frequently Asked Questions section contains a selection of queries from our postbag which explain consumer rights in a variety of different circumstances.

We have links to many other sources of information on Trading Standards and Consumer Rights.

If you can’t find what you’re looking for, or simply want further advice please contact us.

'Farepak Foods and Gifts Limited in Administration' - check out the latest information and advice for Farepak Customers.