The Council Tax Benefit scheme is a national scheme based on regulations set by the Government.  We need to know a lot of information about you and your household before we can calculate how much benefit you are entitled to.

Information and Guidance

Within the related pages to the right you will find a range of useful information which will give you detailed guidance about the various aspects of Council Tax Benefit.

The National Benefit Leaflet website provides further information about Council Tax Benefit.  The leaflets are available in 11 different languages.  The website can be accessed using the following link:  www.benefit-leaflets.org

Contact Information

To contact the Benefits Office, please use one of the following methods:

By Telephone

Benefits Helpline: 08458 500 962 (please note that local call rates apply to this number).

By Fax

Fax: 01793 464344

In Writing

Benefits Office
Revenues and Benefits
Swindon Borough Council
Civic Offices
Swindon
SN1 2JH

Visit in Person

You may also visit in person at:

Customer Services
Swindon Borough Council
Wat Tyler House
Corner of Princes Street and Beckhampton Street
Swindon
SN1 2JH

Customer Complaints, Compliments and Comments

For further information about making a complaint or giving other comments, please see Customer Complaints, Compliments and Comments.